{"domain": "mlp.com", "user": "Import mlp.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"enableTalentNetwork": 1, "showJobId": 1, "homePageHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/mlp/1717546855::Eightfold+Banner+Portraiture_June+2024x_5626x960.png", "title": "Join Our Team", "hideInMobileView": true, "useImage": 1}, "navBar": {"color": "#ffffff", "opacity": 0, "image": "https://static.vscdn.net/images/careers/demo/mlp/1717546878::Eightfold+Banner+Portraiture_June+2024x_5626x960.png", "link": "https://mlp.eightfold.ai/careers"}, "privacyLink": "https://www.mlp.com/privacy-policy/", "uploadResumeModal": {"title": "Welcome to {company_name}'s Career Center", "subtitle": "Streamline your search by uploading your resume to be matched with positions that best suit your qualifications.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "customContent": {"positionSections": [{"body": "<center>When you become part of our Talent Community, we'll keep you posted about future job opportunities<br>that you may be a match for, as well as career-related events.<br><br><br><a class='nav-btn btn btn-sm header-search-btn' href='https://mlp.eightfold.ai/careers/join'>Join Talent Network</a></center>"}, {"body": "<a href=\" https://www.mlp.com/privacy-policy/\" target=\"_blank\">  <span style=\"text-align: center; display: block;color: #2C8CC9\"><u>Millennium Privacy Policy</u> </span></a>", "title": "Privacy Policy"}]}, "custom_style": {"css": ".advancedOptionText {\n cursor: pointer !important; \n}\n .advanced-options-button {\n cursor: unset !important; \n}\n .facets-card {\n cursor: unset !important; \n}\n  .nav-item a {\n    color: #fff !important;\n}\n.all-positions-header h1{\n    color: #ffff !important;\n}\n.refer .all-positions-header h1 {\n    top: -90px !important;\n    color: #ffff !important;\n}\n.refer .user-name {\n    color: #fff !important;\n}\n\n.fixed-top {\n    background-color: #000 !important;\n}\n\n.position-job-description .block__field--wide-rich-text {\n    width: inherit !important;\n}\n\nelement.style {\n    background: rgb(12, 80, 157) !important;\n    color: rgb(11, 39, 66);\n    opacity: 1;\n    padding: 25px;\n    display: flex;\n}\n\n.jointtalentNetDiv {\n    text-indent: 25px;\n    padding-left: 40%;\n    margin-right: 5%;\n    margin-left: auto;\n    font-size: 20px;\nconsole.log('test');\n\n}\n\njoin-tn-link1 {\n    font-size: 20px !important;\n    display: inline-flex;\n}\n\na {\n    cursor: pointer;\n    color: #ffff;\n}\n\na:hover, a:focus {\n    color: #ffff;\n    text-decoration: underline;\n}\n\n.get-matched-button {\n    background-color: #0c509d !important;\n    border: 1px solid;\n    border-color: #0c509d !important;\n    bottom: 4px;\n    color: #fff !important;\n    font-size: 13px;\n    height: 35px;\n    line-height: 0;\n    margin-bottom: -6px;\n    margin-left: 20px;\n    min-width: 115px !important;\n    position: relative;\n}\n\n.go-button {\n    background: rgba(0,0,0,0);\n    border: 1px solid #0c509d;\n    border-radius: 5px;\n    color: #0c509d;\n    margin-right: 10px;\n    padding-bottom: 7px;\n    padding-left: 10px;\n    padding-right: 10px;\n    padding-top: 7px;\n}\n\n.btn-secondary, .btn-secondary:hover, .btn-secondary:focus, .btn-secondary:active, .btn-secondary.active, .open .dropdown-toggle.btn-secondary, .btn-secondary:active:focus, .btn-secondary:active:hover, .btn-secondary.active:hover, .btn-secondary.active:focus {\n    color: #0c509d !important;\n    background-color: #ffffff !important;\n    font-weight: 600;\n    border-color: #0c509d !important;\n    box-shadow: 0 1px 2px 0 transparent;\n}\n\n.btn-primary, .btn-primary:hover, .btn-primary:focus, .btn-primary:active, .btn-primary.active, .open .dropdown-toggle.btn-primary, .btn-primary:active:focus, .btn-primary:active:hover, .btn-primary.active:hover, .btn-primary.active:focus {\n    color: #ffffff !important;\n    background-color: #0c509d !important;\n    border-color: #0c509d !important;\n    font-weight: 600;\n    box-shadow: 0 1px 2px 0 rgb(0 0 0 / 8%);\n}\n\nentity-details {\n   \n    margin: 10px 0px 0 0;\n}\n\n.apply-item-v1 .apply-item {\n    margin-left: -15px;\n    margin-right: -15px;\n}\n\n.apply-item.apply-item-datepicker .row {\n    margin: 0;\n}\n\n\n\n.header-search-btn{margin-top:0px !important;padding:9px 18px !important;background-color:#0C509D;color:white;border-radius:2px !important;fill:#ffffff;font-weight:600;font-size:16px !important;border:none;max-width:fit-content !important}.bar1,.bar2,.bar3{width:24px;height:2px;background-color:#FFFFFF;margin:5px 0;transition:0.4s;}.change .bar1{-webkit-transform:rotate(-45deg) translate(-2px, 2px);transform:rotate(-45deg) translate(-2px, 2px);}.change .bar2{opacity:0;}.change .bar3{-webkit-transform:rotate(45deg) translate(-8px, -8px);transform:rotate(45deg) translate(-8px, -8px);}.header-search-btn:hover{color:#FFFFFF}\n\n.custom-jd-container {\n  display: none;\n}\n\nbody.ef-referral-page .custom-jd-container {\n  display: flex;\n  justify-content: flex-start;\n  column-gap: 40px;\n  margin-bottom: 8px;\n}\n@media (max-width: 700px) {\n .privacy-agreement {\n        margin-bottom: 35rem !important;\n    }\n.jointtalentNetDiv{\ntext-indent: 0px !important;\npadding-left: 10px !important;\n}\n.join-tn-link1{\nfloat: left !important;\n    padding-top: 5px !important;\n    padding-bottom: 5px !important;\n}\n}\n\n/* Hide JTN Login to view profile button on success page */\n.success-form .submitRedirectBtn [data-test-id=\"submit-login-redirect-btn\"] {\n    display: none !important;\n}\n"}, "page_image": "", "max_applications_refer": 100, "custom_html": {"header": "<nav  style=\"background: rgb(1, 27, 57); color: rgb(1, 27, 57); opacity: 1;  padding:25px; display:flex;\"><a class=\"skip-main-header\" href=\"#main-container\">Skip to main content</a><a class=\"\" href=\"https://app.eightfold.ai/careers?domain=mlp.com\" style=\"color: rgb(11, 39, 66);\"><img src=\"https://static.vscdn.net/images/careers/demo/mlp/1698436063::NavBar+Iamge\" width=\"auto\" height=\"30\"  alt=\"mlp-logo\"></a><div class=\"jointtalentNetDiv\" ><div class=\"join-tn-link1\" style=\"float: right; display:flex;\"><a href=\"/careers/join?domain=mlp.com\" target=\"_blank\"> Join Talent Network</a>\n</div>\n\t\t<div class=\"join-tn-link1\" style=\"float: right; display:flex;\">\n\t\t\t<a href=\"https://campusjobs.mlp.com/careers\" target=\"_blank\" style=\"color: #fff;\">Campus</a>\n\t\t</div>\n\t\t<div class=\"join-tn-link1\" style=\"float: right; display:flex;\">\n\t\t\t<a href=\"https://career.mlp.com/careers\" target=\"_blank\" style=\"color: #fff;\">Experienced Hires</a>\n\t\t</div>\n\t</div>\n</nav>"}, "talent_form_mandatory_fields": ["resume"], "defaultState": {"pymww": false}, "mapConfig": {"enabled": true}, "i18n_overrides_master": {"customContent": {"en": {"k1": "When you become part of our Talent Community, we'll keep you posted about future job opportunities<br>that you may be a match for, as well as career-related events.", "k2": "Join Talent Network"}}}, "privacy": {"button": "Confirm", "title": "Data Privacy Agreement", "text": "Please confirm, you agree to the <a href=\"https://www.mlp.com/privacy-policy/\"  target=\"_blank\" style=\"color: #2c8cc9\">Millennium Privacy Policy</a>."}, "hideJobCart": true, "hideSearchPanelHeader": true, "job_page_title": "Careers at Millennium", "page_title": "Careers at Millennium", "page_description": "Careers at Millennium", "recaptcha_enabled": 1, "companyName": "Millennium", "showLoggedOutNotificationsPrivacyPolicy": false, "hideEightfoldBranding": false, "customJobDescEnhancedTableGate": false}, "pid": "755953304497", "positions": [{"id": 755953304497, "name": "Tech Support Engineer", "posting_name": "Tech Support Engineer", "location": "Old Greenwich, Connecticut, United States of America", "locations": ["Old Greenwich, Connecticut, United States of America"], "hot": 0, "department": "Information Technology", "business_unit": "IT Infrastructure", "t_update": 1764028800, "t_create": 1764028800, "ats_job_id": "REQ-27385", "display_job_id": "REQ-27385", "type": "ATS", "id_locale": "REQ-27385-en", "job_description": "Provide high-quality technical support to end-users in a courteous and professional manner. Assist in the daily operations of the helpdesk, ensuring adequate phone coverage at all times. Leverage ServiceNow to manage incident and problem workflows. Maintain oversight of the daily incident queue, ensuring that tickets are assigned, processed, and resolved with minimal delay. Contribute to the creation and maintenance of technical documentation, and knowledge sharing within the team. Utilize a continuous improvement mindset to identify gaps and opportunities for automation. Lead and drive process change to uplift the end user experience. Identify high-priority issues and handle them as per the escalation process. Contribute to and lead IT projects, whether locally, regionally, or globally. Support the wider Technical Support and End User Services team in its daily activities by exhibiting professionalism, process knowledge, and technical know-how. 5 years of experience working at an enterprise level, with a focus on providing high-level support to end users, preferably from a financial services company with trade-floor support. Advanced analytical and problem-solving skills. Exposure to PowerShell, Python, and or other scripting languages are required. Familiar with AI prompts and using AI agents to automate repetitive tasks or to provide insights used to make business decisions. Claude Code, Copilot, and Roo Code experience a plus. Excellent written and verbal communication skills Excellent at troubleshooting technical issues in a logical, methodical, and consistent manner. Deep understanding of Microsoft Windows, Windows Infrastructure, DNS, DHCP, TCP/IP, Microsoft Office, Bloomberg, Citrix infrastructure, modern authentication, and printing technologies. Knowledgeable in PC hardware components and technical standards. Understanding of mobile technologies including BES, Microsoft Intune, Android, and iOS devices. Cisco IP phone and video conferencing support including Webex, Zoom, and Teams. Familiarity with ITIL best practices and processes (ITIL Certification a bonus). Must have an eye for process improvement with a track record of tangible results. Availability for on call night and weekend coverage.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://mlp.eightfold.ai/careers/job/755953304497", "isPrivate": false, "latlongs": "41.0232624,-73.5652049"}], "isFallback": true, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this position.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "755953304497"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4.0, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": true, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": false, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": false, "candidateLogin": {"postLoginLink": {}, "trackApplicationLink": {}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": false, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": false}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}, {"value": "vi", "title": "Ti\u1ebfng Vi\u1ec7t"}, {"value": "ro", "title": "rom\u00e2n\u0103"}, {"value": "bg", "title": "\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438"}, {"value": "ar", "title": "\u0627\u0644\u0639\u0631\u0628\u064a\u0629"}, {"value": "es-419", "title": "Espa\u00f1ol (Latinoam\u00e9rica)"}, {"value": "sk", "title": "Sloven\u010dina"}, {"value": "id", "title": "Bahasa Indonesia"}, {"value": "sr", "title": "\u0441\u0440\u043f\u0441\u043a\u0438"}, {"value": "mk", "title": "\u043c\u0430\u043a\u0435\u0434\u043e\u043d\u0441\u043a\u0438"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": false, "customJobDescTranslationSkipList": [], "all_applicable_locations": [{"location": "Old Greenwich, Connecticut, United States of America", "city": "Greenwich", "state": "CT,US", "country": "US"}]}